01
Emergency call
You call (833) 321-7153 and describe what you are seeing. We ask a few questions, tell you to shut off the main if you can find it, and dispatch the closest crew. No phone tree, no waiting for a callback. Most South Prairie addresses see a truck within 60 minutes.
02
Inspection and source ID
We walk the property with a moisture meter and thermal imaging camera, checking walls, ceilings, and floors for hidden saturation. If the source is not obvious, a bore scope camera goes into the wall cavity. You get a written scope and a price before any equipment comes off the truck.
03
Extraction and dry-down
Truck-mounted water extractor pulls standing water out of carpet, pad, and hard flooring. We set air movers and Dri-Eaz or Phoenix Restoration Equipment dehumidifiers, log readings with a hygrometer, and check daily. A typical residential dry-down runs three to five days.
04
Repairs and rebuild
Once materials hit dry standard, we handle the repair side: drywall, insulation, subflooring, trim, and paint. Slab leaks get epoxy injection resin or a reroute depending on what the camera shows. We do not hand you off to a separate contractor and disappear.
05
Final walkthrough
We walk the job with you, show the final moisture readings, and confirm the leak is fixed and the structure is dry. You get a written summary and photos for your records. If anything reads high, we keep drying, no extra charge for the extra day.